Returns
Returns Information
Return and refund conditions are handled by the marketplace where you placed your order.
Because PawRoast is sold through Etsy, Amazon, TikTok Shop, and Shopee, refund and return policies follow the terms of the marketplace where the order was placed.
Please contact the marketplace directly for return authorization, since they hold your order details and payment information.
If the marketplace requires additional information from PawRoast, please forward the marketplace's request to support@pawroast.com.
This page is informational and does not override marketplace terms.